Privacy Policy

Last updated: January 15, 2025

1. Introduction

Heroes at Work ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our shift planning software service.

2. Information We Collect

2.1 Personal Information

Account information (name, email address, password)
Organization details (company name, industry)
Employee scheduling data
Usage analytics and system logs

2.2 Automatically Collected Information

IP address and device information
Browser type and version
Usage patterns and preferences

3. How We Use Your Information

We use your information to:

Provide and maintain our shift planning service
Process transactions and send notifications
Improve our software and user experience
Comply with legal obligations
Provide customer support

4. Data Storage and Security

Your data is stored securely on European servers with:

256-bit encryption for data transmission
Regular automated backups
Access controls and monitoring
GDPR compliance measures

5. Data Sharing

We do not sell or rent your personal information. We may share data only:

With your explicit consent
To comply with legal requirements
With trusted service providers under strict confidentiality agreements

6. Your Rights (GDPR)

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Erase your data ("right to be forgotten")
Restrict processing
Data portability
Object to processing

7. Data Retention

We retain your data only as long as necessary to provide our services or comply with legal obligations. Upon account deletion, personal data is removed within 30 days.

8. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@heroesatwork.ch
Address: Heroes at Work, Switzerland

9. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.